AUDITOR USER GUIDE

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Welcome!

Thank you for choosing FibreTrace® we are delighted you are working with us on our collective journey to improve sustainability and traceability and transparency.

This document is aimed at FibreTrace® VERIFIED customers, who will mostly be conducting auditors, we refer to you as Auditors. You will be using both the FibreTrace® handheld scanner and the FibreTrace® platform to scan FibreTrace® in products, such as garments.  We will explain more about the scanner and how to complete a scan on the platform in this document.

You may also find the short video guide online a useful summary. https://bit.ly/ft-youtube-scanner-howto

What is in the Box

You will receive a one FibreTrace® scanner and one USB A-to-Micro-B cable to allow you to charge it, via a USB Type-A mains electrical adaptor (not included). Commonly used to charge mobile phones and small electrical items.

There will also be a QR code printed inside the box that will reference this user guide and other supporting information.

Power / Start Button	Switch the Scanner on / off	Push the button more than 3 seconds until you hear a click sound.
	To start a measurement (scan)	Shortly push the button.
Micro-USB socket	To connect the device to an USB battery charger (DCP type) or a ®Windows PC / notebook via cable.	Please make sure the Scanner is switched off before you connect it to a charger or a PC. Before you disconnect it again, also turn off the Scanner.
Status LED ①	Indicates status of the Scanner before, during and after a measurement (result)	Multi-color LED.  See detailed description below.
Power Supply LED ②	Indicates the current state of the battery / power supply visualized by different colors.	Multi-color LED.  See detailed description below.
Intensity Indicator LEDs ③, ④, ⑤, ⑥, ⑦	Indicate the signal level (strength of the signal). If no marker is present LED only no. ③ is on (cyan)	Multi-color LEDs. The indicator LEDs always display information on signal strength, regardless of if the Scanner is in battery mode, connected to a charger or a USB host (PC).

Charging

We recommend you charge the Scanner for 6 hours initially see the detailed summary below.

Note: The battery can only be charged by connecting it to a USB charger (type DCP, as described in the USB Battery Charging Specification, Rev 1.2, BC1.2). Normally a standard smartphone charger with an output 5V = 2.0A and a Micro USB plug should be sufficient. A PC / notebook or a USB Hub cannot charge the battery.

Before you start working with the Scanner, please make sure that the battery is charged. You can check the charge of the battery by switching on the Scanner. After the boot process has been finished the Power Supply LED ② will display the charge of the battery (see below). If you must charge the battery, please take the following steps:

1. Make sure the Scanner is switched off. Then connect the battery charger to the wall charger Micro-USB socket and switch the Scanner on. After start-up the Power Supply LED ② will be red (charging in progress).
2. During the complete charging cycle, the Scanner must be switched on. The Scanner is charged automatically,  and the battery charge level is indicated through the 5 indicator LED Lights on the front of the scanner. For the scanner to charge completely might take several hours.
    

Each time the scanner is turned on, it will give a battery life indication via the lights prior to use. Please note during use, to save power, the Scanner will go from idle mode to sleeping mode after two minutes without a measurement (Start Button pushed). If the Scanner is in battery mode it will switch itself off after 10 minutes without measurement. Please note, when charging scanner cannot conduct scans of FibreTrace marked products. ​

Do not open the scanner or remove the battery or replace the battery.

Preparing the Scanner

To do an audit measurement (aka scan) the Scanner needs to be switched on and positioned on the target.  To do this press the lens end of the scanner (the opposite end to charging point) directly against the material you wish to scan.  It must be squarely against the item, so no light can get into the sides of the scanner’s lens.  Ideally use a flat clean surface.

Before a scan is initiated by pressing the Start Button, the Scanner should be in idle mode (Status LED ① is permanently blue) and the signal strength should be in an acceptable range. The signal strength can be read from the five Intensity Indicator LED ③, ④, ⑤, ⑥, ⑦ (see LED Display readings below).

After pressing the Start Button the signal is analyzed, the Status LED ① turns white for a moment. After the result has been computed the result of the measurement is indicated for two seconds via the Status LED ①, before the Scanner is changing to idle mode again.

Scanning on the platform

Once charged you are almost ready to do you first scan. 

There are some platform prerequisites that you or your company need to have setup already. 

1. A user account for the FibreTrace® platform https://www.fibretrace.io. You can sign up online, if you company is already registered on the FibreTrace® platform you contact your company administrator for your login details. If you have not received this information, contact [e-mail] or your account manager.
2. You will need to have ordered the Scanner (we assume you have done that already if you have gotten this far!)
3. The Scanner needs to be associated to your user account; you can do this from the My Scanners section provide you are an administrator on your company account.
4. Then an Order needs to be created for a Product to be scanned.
5. This requires you to follow either the Menu Options or the Quick Start Wizard online to setup your Company, Processes, Partners, Products, Orders and Order Processes where the scans will be done. There are videos and How To guides on the platform to assist you.
6. Then you need the actual Product containing FibreTrace® that you are ready to scan.

Assuming the above is ready to go. 

1. First Login to the auditor platform. https://webapp.fibretrace.io
   1. Note: Be sure to use a Chrome browser either on a laptop, tablet or Chrome browser on your phone. Apple products e.g., iPhones use Safari by default, and this will not work, you must use Google Chrome available here for free https://www.google.com/chrome

Figure 1 Auditor Login Page

2) Now let us check that your scanner has been assigned to you.

Your scanner will be listed under My Scanners. 

On this page there will be one or more scanners listed by Serial number (which will match the serial number that can be found on the side of your scanner, e.g., 00123, not 123 is not the same as 00123, the serial number must be exact). 

If you do not see the Scanner correctly listed, please contact your colleague who is the administrator or [e-mail] or your account manager.

3) From here, click on the 3 dots, so you can pair the scanner using Bluetooth.

Figure 2 My Scanners

Figure 3 Test Connection button and status / condition updates

4) Ensure Bluetooth is enabled on your device (phone/tablet/laptop) and the Scanner is powered on by pressing the large Power/Start button on the scanner.  Check that no other scanners are nearby and switched on.

Next press the Test Connection button (see fig 3).  This will launch your devices pairing process and your device will list any Bluetooth compatible items nearby.

Select the FibreTrace® scanner which will be displayed with a short name e.g., FTBRT

You should now see a message like this Scanner connected successfully!

If you see a message like this Scanner connection errors! Please check it and try again later check you are using the correct serial number scanner or if receive no message then please contact [e-mail] for our troubleshooting guide.

Now you are ready to do your first scan.

Note: from the Edit section you can also make other changes. If you have any issues with the scanner e.g., it becomes faulty, or you wish to reassign it to another user e.g., in your company then you can select Edit. 

Your First Scan on the Platform

The typical process is that an audit task will be assigned auditor by the Brand.  This will summarize what product(s) to scan, where and when.  You should have received an email from FibreTrace® advising you of a scan is ready for you to perform.

The summary of your Auditors tasks is found in the auditor platform under Audits

Figure 4 My Audits example page

2. To conduct an audit, select the Audit
3. The Audit page will be displayed showing the information required by the FibreTrace® platform. Most of the data fields are pre-populated, and you cannot change them.
4. You will need to scroll to the Connect Scanner button and follow the scan process you did earlier to pair your Scanner (you will need to do this for every scan).  (See Fig 6)
5. Once you have paired the correct scanner, hold the scanner against the item you wish to scan.
6. Press the Scan button on the Scanner and at the same time press the Get FibreTrace® ID button this page. (See Fig 6)
7. The scan result will be displayed with a success or fail message, if we detected the correct FibreTrace® signature for this product.
8. Once you have recorded this information press the Submit

If you fail to get a scan match, try this process again.  If you constantly get a failed message, please contact [e-mail] for troubleshooting advice.

Figure 5 Audit page

Figure 6 Connecting the Scanner and Get FibreTrace ID

Once submitted, the brand owner will receive a notification that a scan is completed.

Note if a scan is done in error, it cannot be undone, so a new audit would need to be created for you. Please contact [e-mail] for troubleshooting advice.

Once you have completed your scan you can Log Out of the platform and put your scanner on charge or store it safely.

Bar Code scanning during an audit you can optionally add a barcode tracking ID by entering the value into the Product barcode field or you can use the experimental RFID/NFC if your device supports it.

Note from 27^th May 2021 you can select to launch your mobile phone’s camera and we will attempt to detect the barcode shown to the phone’s camera.  Barcodes come in different barcode Scanner formats, typically EAN for products (the default) and Code 39 for barcodes with letters as well as numbers e.g., Australian Cotton Bale ID.  You might need to do a test with a few of the different bar code formats to find which Scanner format matches your barcode

Figure 7 Barcode scanner

LED STATUS

A.  States of the Status LED ①:

Color			Activity	Status
white	↔	off	100ms on, 2 seconds off	USB Charger or PC / USB host connected, Scanner in sleep mode (conserving power), no charging in progress
blue			Static	Sensor in ‘Idle’ mode, ambient light compensated
blue	↔	off	100ms on, 100ms off	Sensor in ‘Idle’ mode, ambient light not compensated, Compensation in progress
magenta			Static	Signal overrun, signal amplitude is too high
red			Static	Measurement result = negative, marker detected, but no match to predefined target
green			Static	Measurement result = positive, marker detected and match to predefined target
cyan			Static	Measurement result = negative, no signal or insufficient signal amplitude

 

B. Possible States of the Power Supply LED ②:

Color			Activity	Status
white			Static	Scanner connected to USB Charger or PC, or USB Host connected, Scanner in ‘Idle’ mode
red			Static	Scanner connected to USB Charger, Scanner in ‘Idle’ mode,  LI-ION battery is charging
white	↔	off	100ms on,  2 seconds off	Scanner connected to USB Charger, sensor sleeping (conserving power), no charging in progress
red	↔	off	2 seconds on,  2 seconds off	USB Charger connected, Scanner in sleep mode (conserving power), LI-ION battery is charging
If Scanner is in battery mode (stand-alone) LED states are:
green			Static	Power supplied by battery, battery charge > 80% In sleep mode the LED is blinking.
yellow			Static	Power supplied by battery, battery charge < 80%, > 60%  In sleep mode the LED is blinking.
blue			Static	Power supplied by battery, battery charge < 60%, > 40% In sleep mode the LED is blinking.
magenta			Static	Power supplied by battery, battery charge < 40%, > 20% In sleep mode the LED is blinking.
red			Static	Power supplied by battery, battery charge < 20% In sleep mode the LED is blinking.

C.  States of the Multipurpose / Intensity Indicator LEDs ③, ④, ⑤, ⑥, ⑦:

Pattern	Sensor-State	Display
	Idle	No signal intensity detected; no measurement possible
	Idle	Low signal intensity detected (<20%), è measurement not advisable
	Idle	Sub-average signal intensity detected (<40%), è but measurement possible
	Idle	Above-average signal intensity detected (<60%), optimal signal range è measurement possible
	Idle	Good signal intensity detected (<80%), optimal signal range è measurement possible
	Idle	High signal intensity detected (>80%), è but measurement possible
	Idle	Extremely high signal intensity detected, dynamic range overrun, è no measurement possible
	Sleep mode	If the sensor enters sleep mode (power saving) all indicator LEDs are switched off.

D.  States of the Multipurpose / Intensity Indicator LEDs ③, ④, ⑤, ⑥, ⑦ during start-up:

Pattern	Sensor-State	Display
	Boot-Process	Sensor is booting, initializing components
	Boot-Process	Sensor is booting, initializing components
	Boot-Process	Sensor is booting, initializing components
	Boot-Process	Sensor is booting, initializing components
	Boot-Process	Sensor is booting, boot process complete,  è Display ‘Signature’ next
	Boot-Process	Only for internal use - Show ‘Signature’ color code (Note: exemplary pattern shown, actual color code depends on configured parameter set.)

Battery Warning Statements

This device contains internal LI-ION rechargeable, non-removable battery.

Stop charging the scanner if charging is not completed within 24 hours. (Look into replacing the scanner).

Stop charging the battery if the scanner case becomes abnormally hot, or shows signs of odor, discoloration, deformation, or abnormal conditions is detected during use, charge, or storage. (Look into replacing the scanner).

Stop using the scanner if the enclosure is cracked, swollen or shows any other signs of misuse.  (Look into replacing the scanner). Discontinue immediately and promptly dispose of unit.

Your device contains a rechargeable battery which may present a risk of fire or chemical burn if mistreated. Do not charge or use the unit in a car or similar place where the inside temperature may be over 60 degrees C or 140 degrees F.

• Never throw the battery into a fire, as that could cause the battery to explode.
• Never short circuit the battery by bringing the terminals in contact with another metal object. This could cause personal injury, or fire, and could also damage the battery.
• Never dispose of used batteries with other ordinary solid wastes. Batteries contain toxic substances.
• Dispose of used batteries in accordance with the prevailing community regulations that apply to the disposal of batteries.
• Never expose this product or the battery to any liquids.
• Do not shock the battery by dropping it or throwing it.

If this unit shows any type of damage, such as bulging, swelling or disfigurement, discontinue use and promptly dispose.

Your device should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

Specifications

Specifications	V2.0
Dimensions (L x W x H)	144 x 38 x 33 mm
Total Mass	Approx. 4.2 oz (118 g)
Antimicrobial	Antimicrobial additive in external surfaces
Battery	Rechargeable, 2000mAh
Charge Time	Approximately 6 Hours
Battery Operation Time - Per Full Charge	Standby time: over 20 hours Active Scan Time: 100.00 scans within 9 hours (based on 2 scans every 1 second) or 16,000 scans within 18 hours (calculation based on 1 scan every 4 seconds) Note: Battery operation time varies depending on operating conditions
Bluetooth Version	Class 1 Bluetooth v2.1 + EDR with 56-bit data encryption
Wireless Range	33ft (10m) line of sight
Scanner Type	UV spectroscopy
Supported Language Settings	English
Systems/Battery Charging Requirement	USB Type 5V 1A
Ambient Light	From 0 to 100 000 lux From pitch black to direct sunlight
Operating Temperature	32° to 113° F (0° to 45° C)
Storage Temperature	-40° to 158° F (-40° to 70° C)
Relative Humidity	95% at 140° F (60° C) (non-condensing), 4 days
Sealing (Ingress Protection Rating for solids and liquids)	IP40
Drop Specifications	4 ft. drops to linoleum

Figure 8 Approximate Dimensions for FibreTrace Bluetooth scanner v2.0

Safety and Handling Information

Carrying and handling the scanners: The scanner contains sensitive components. Do not disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or insert foreign objects into this unit.

Do not attempt to disassemble the product. Should your Scanner need service, contact technical support at https://www.fibretrace.io

Changes or modifications of this product not expressly approved by https://www.fibretrace.io may void the user’s authority to use the equipment.

Do not charge the scanner using an AC adapter when operating the unit outdoors, or in the rain.

Operating Temperature - this product is designed for a maximum ambient temperature of 50° degrees C or 122° degrees F.

Pacemaker Disclaimer: For now, we do not have specific information on the effect(s) of Bluetooth devices on pacemakers. https://www.fibretrace.io cannot provide any specific guidance. Individuals who are concerned with using the scanner should immediately turn the device off.

Regulatory Compliance

CE MARKING AND EUROPEAN UNION COMPLIANCE

Testing for compliance to CE requirements was performed by an independent laboratory. The unit under test was found compliant with all the applicable Directives, 2004/108/EC and 2006/95/EC.

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT

The WEEE directive places an obligation on all EU-based manufacturers and importers to take-back electronic products at the end of their useful life.

RoHS STATEMENT OF COMPLIANCE

This product is compliant to Directive 2011/95/EC. NON-MODIFICATION STATEMENT

Changes or modifications not expressly approved by the party responsible for compliance.

CONFORMS TO THE FOLLOWING EUROPEAN DIRECTIVES

Low Voltage Directives: 2014/35/EU

RED Directive: 2014/53/EU

EMC Directive: 2014/30/EU

RoHS Directive: 2011/65/EC

WEEE Directive: 2012/19/EC

Supplementary Information:

Safety: EN 60950-1: 2006/A11:2009, A12:2011, A1:2010, A2:2013 ETSI EN 300 328

ETSI EN 301 489

CE Marking & European Union Compliance

Products intended for sale within the European Union are marked with a CE Mark, which indicates compliance to applicable Directives and European Normes (EN), as follows. Amendments to these Directives or ENs are included: Normes (EN), as follows:

Applicable Directives:

• Bluetooth Products: R&TTE Directive 2014/53EW
• Low Voltage Directives: 2014/35/EU, and 2006/95/EC
• EMC Directive: 2004/108/EU
• Rotts Directive: 2011/65/EU
• WEEE Directive: 2012/19/EU

SAFETY: EN 60950-1

:2006/A11

:2009/A1

:2010/A12

:2011/A2:2013

USA Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices).

USA FCC Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of twenty centimeters between the radiator and your body. This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation

Limited Warranty

FibreTrace® warrants this product against defects in material and workmanship, under normal use and service, for one (1) year from the date of purchase. Product must be purchased new from an Authorised Distributor or Reseller. Used products and products purchased through non-authorized channels are not eligible for this warranty support.

Warranty benefits are in addition to rights provided under local consumer laws. You may be required to furnish proof of purchase details when making a claim under this warranty.

Consumables such as batteries, removable cables, cases, straps, and chargers: 90-day Warranty.

For more warranty information, please visit: https://www.fibretrace.io

Patents and Copyrights

FibreTrace® and its logos are property of FibreTrace® Solutions PTE Limited, (Singapore); as are patents covering the operations of the FibreTrace® services and technology described herein.  Other parties patents maybe included under license and no unauthorised party is to replicate, reverse engineer, represent or falsely make claims to our title, rights or patents without written permission.

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